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Return of goods

For goods purchased by phone or electronically (Internet, E-mail) you have the right to return goods for any reason. This law is valid for 10 calendar days after receipt of the goods only in the case of written notification of withdrawal from the contract.

After written notification of return of goods they must be returned to us within 14 days from the date of notification. Goods need to be sent at the customer’s own expense – WE DO NOT ACCEPT SHIPPING COSTS FOR OUTGOING OR FOR RETURNING PACKAGES.

Goods must be sent to the address of the company.

ul. Grunwaldzka 82
36-020 Tyczyn
tel. 17 22 93 705

After receipt of the goods and checking that all the conditions for return (listed below) are met we will send the money to the account given in the notification of cancellation within 7 days.

Conditions to accept the return of goods:

  • Statement of return has been delivered within 10 days of receipt of goods.
  • the returned goods were accompanied by a copy of the proof of purchase.
  • the returned goods do not bear any signs of damage or use
  • the goods are sent back in the packaging (undamaged) in which it was delivered to the customer.
  • the product is complete (when the part is made up of several elements)
  • the goods were not imported at individual customer request


No reimbursements are given for electrical and electronic parts.